Anthology Blog

According to recent Gartner research, “by 2022, 20% of customer service will be handled by conversational agents.” If that is true, then what does that mean for students on a university campus?

Institutions are increasingly tracking student involvement and participation information in co-curricular organizations, for several reasons, including retention, co-curricular transcripts, and more. Another reason? This information can be an indicator of potential alumni engagement.

The summer months provide an opportunity to reset, reflect and re-examine many of our institutional processes. As we strive to make annual assessment meaningful and manageable, we must evolve ongoing processes based on our unique students, curricula, resources and culture.

Whether it’s your Annual Fund, Capital Campaign, Day of Giving, or a campaign connected to your crowdfunding pages, the common goal is to generate gifts, to create cash, to make money for your institution. This means you need to drive donors to your online giving page (or form) and move them all the way through the process to the finish page.

Anthology dives into how co-curricular activities boost student retention, persistence, and graduation rates, supporting overall success.

Within the first hour of almost every assessment consultation session I facilitate, the same question deflates the air in the room: ‘How does your institution use learning data to improve the student experience?’

Over the past several years, numerous institutions have dealt with high profile risks and the resulting disastrous after-effects: hurricanes, mass shootings, suicides, sexual abuse, hate crimes and more.

Explore change management activities for handling shifts in higher education.

With the shift to more virtual learning and engagement over the spring semester, campuses responded with crisis management policies to ensure students are supported with the appropriate resources. Student development theory helps practitioners examine how the environment plays a large factor in the success of a student in the classroom.

Campuses have shared a great variety of ways the pandemic has impacted assessment. Some reported a heightened emphasis on data and an increase in activity—others said they cancelled assessments and lowered expectations.

As we think back on the first half of 2020, one thing is certain: the sudden and unexpected transition of so many college campuses to remote instruction has unavoidably impacted student learning.