Celebrating Good Practice
Armed with up-to-date data about the courses and student engagement, Northampton wanted to use it in a decidedly positive way. “For our [Blackboard] courses, it’s been great because we can start looking at things that look interesting from a data point of view, and that does help us uncover good practice,” Farmer said. “The mission is to celebrate the good practice.”
The university has established the annual Ultra Course Awards, which are given out to instructors who excel in course design. As a result, instructors who receive these awards have been seen as leaders in digital teaching and learning on campus, and others have sought them out for advice and best practices. The university has also asked some of these instructors to run sessions for their colleagues, showcasing their courses and sharing what techniques they’ve used to design them and keep student engagement high.
Farmer and his team have been leveraging Illuminate data in connection with the Ultra Course Awards. One of the steps they've taken is to compare engagement levels in award-winning courses to baseline levels of engagement across the university, finding that awarded courses consistently yield higher rates of student involvement. In Farmer’s view, this demonstrates how technology enhances good teaching, but doesn’t replace it. “It was about [the instructor] being a good teacher and putting good pedagogical practices into place in their Blackboard courses as well,” he said. And he stressed that this positive approach is key to using data from Illuminate, as well as to getting buy-in across campus: “We use it as an excuse to go and track down and celebrate the good practice. That’s what’s been fun about it from a Northampton point of view...if this was just going around chasing up people and giving people a hard time, it would not have been enjoyable at all. What’s made it fun is that purpose of, let’s find the good stuff. That’s where we want to spend our time. Which is what got all the staff on board with it as well.”
Farmer and his team have only begun to embrace all the possibilities Illuminate has to offer. Some of their future goals include sharing out data about groups of courses with the relevant departments on campus, who are better able to interpret and utilize that data; encouraging departments and instructors to cross-reference student grades with student engagement data; providing instructors with more data about their courses at the end of the year, benchmarked against the university average; and making use of Illuminate’s AI Design Assistant Adoption report to see how widely that tool is being leveraged across campus.
And stakeholders on campus are certainly seeing the value of this data as well. Farmer shared, “Because we’ve done this project, one of the deputy deans in I think our largest faculty has actually found this quite interesting and wants to work with us more.”
Institutions rightly spend a lot of money on VLEs, and the more we understand how they’re used and who’s using them, well, I think that can only be good.
Robert Farmer, Learning Technology Manager, University of Northampton