Reach and StateRAMP logos
October 9, 2024

Reach CRM Secures StateRAMP Certification: Elevating Data Protection in Higher Education

We are excited to announce that Anthology® Reach, our solution to manage all aspects of CRM for higher education, has achieved a major milestone in compliance and security standards. Our core capabilities for marketing, admissions, and retention management have been awarded the StateRAMP Authorized certification, while our alumni and constituent relationship management CRM, Anthology® Raise, has attained StateRAMP Provisional certification.

What is StateRAMP?

StateRAMP (State Risk and Authorization Management Program) is a critical framework that ensures cloud-based solutions meet rigorous security requirements to protect sensitive government and public sector data. Modeled after the Federal Risk and Authorization Management Program (FedRAMP), StateRAMP is specifically designed to help state and local governments, including public higher education institutions, ensure that their cloud service providers meet stringent cybersecurity standards.

Why StateRAMP Certification Matters for Higher Education

For higher education institutions, securing sensitive student and institutional data is a top priority. Achieving StateRAMP certification demonstrates Anthology’s ongoing commitment to providing a secure and reliable CRM solution that meets high standards of data protection. This certification adds to the solution’s multiple certifications, such as ISO 27001 and SOC 2, to assure our higher education partners that they can confidently rely on Reach to manage all aspects of CRM—from marketing and admissions to retention, alumni relations, and constituent management—without compromising on security.

Our Certified CRM Solution: What It Means for You

  • Independently verified security: With StateRAMP Authorized certification, our marketing, admissions, and retention management capabilities meet rigorous security controls, ensuring your institution’s data is safeguarded against threats.
  • Trusted compliance: The StateRAMP Provisional certification for our alumni and constituent relationship management capabilities reflects our ongoing commitment to meeting compliance standards, giving you peace of mind as we work towards full authorization.
  • Comprehensive management: Our CRM solution integrates all aspects of constituent engagement in higher education, offering a seamless experience from recruitment to advancement that aligns with your institution’s goals while adhering to state and local government security requirements.
  • Future-proofing your institution: As cybersecurity threats evolve, StateRAMP certification ensures that our solution remains at the forefront of protecting your data, helping your institution stay secure in an increasingly digital education landscape.

"Achieving the StateRAMP Authorized certification becomes a new proof-point of our commitment to deliver a secure CRM solution for higher education. While much of the work involved behind-the-scenes processes, the end result is a more secure product offering for our customers. We've tightened up our security approach, improving how we configure and deploy our solutions, and established stricter controls over areas like password management and access protocols. This is an ongoing commitment, as we’ll continue to meet and evolve with StateRAMP standards as they evolve."

Andrew Marmor, Product Manager, Anthology Reach

Looking Ahead

Achieving these certifications demonstrates our commitment to continuously enhancing our CRM solution, ensuring that it not only meets but exceeds the expectations of higher education institutions. As we work towards full StateRAMP certification for all components of our solution, we remain focused on delivering a platform that is both secure and innovative.

We look forward to continuing our journey with you and providing a CRM solution that you can trust. Connect with an Anthologist today to learn more about how Anthology’s secure cloud solutions can help your institution improve the student experience and achieve operational excellence.

Learn more about our product security approach at anthology.com/trust-center/security.

Topics: Government, Higher Education